What’s the difference between Cyber Essentials and Cyber Essentials Plus?
Both certify your business against the same five security controls, but they check them in different ways. For Cyber Essentials, you complete a self-assessment questionnaire and a qualified assessor reviews your answers. Cyber Essentials Plus goes a step further, with an assessor testing your devices and systems to confirm the controls actually work. Because it carries more weight with customers and partners, more tenders and supply chains now ask for it.
How long does it take to get Cyber Essentials certified?
If your security controls are already in place and you know exactly which devices, software and users you have, you can often achieve Cyber Essentials within a few weeks. Most of the time goes on fixing gaps beforehand, such as switching on multi-factor authentication (MFA) or replacing devices that no longer get security updates. Cyber Essentials Plus takes a little longer, because it adds a hands-on technical audit. Our free readiness assessment shows you how much work is needed before you apply.
How is Managed Cyber Assurance different from IT support?
IT support keeps your technology running, while Managed Cyber Assurance makes sure it’s secure. Your IT support team fixes problems, installs updates and helps your people day to day. Managed Cyber Assurance regularly checks that the right security controls are in place and working, spots gaps and settings that have drifted, and gives you clear recommendations. The two work hand in hand, and you can use Managed Cyber Assurance no matter who provides your IT support.
What is a SOC, and does a business our size need one?
A Security Operations Centre (SOC) is a team of security analysts who monitor your systems around the clock and act on threats as they happen. Attacks don’t keep office hours, and many start at night or at weekends, when nobody’s watching. Very few small and mid-sized businesses could build their own SOC, but our managed EDR service gives you 24/7 SOC protection without that cost.
Is a standard firewall and antivirus enough to keep us safe?
They’re an important starting point, but on their own they’re no longer enough. A firewall controls what gets in and out of your network, and antivirus blocks threats it already recognises. Today’s attacks often use stolen logins, phishing emails or new malware that neither will spot. Endpoint detection and response (EDR) watches for suspicious behaviour on every laptop and server, with security analysts on hand 24/7 to isolate an affected machine before an attack spreads.
Isn’t Microsoft 365 already backed up?
Not in the way most people think. Microsoft keeps its service running, but it doesn’t guarantee to restore data you lose. Accidental deletion, ransomware or a leaver’s account being removed can all mean lost emails and files. Microsoft recommends using a separate backup, which is why we back up your email, OneDrive, SharePoint and Teams independently, so you can restore what you need, when you need it.
How much does Cyber Essentials cost?
The Cyber Essentials certification fee is set by IASME, the organisation that runs the scheme, and it’s based on the size of your business, so you pay the same whichever certification body you use. Cyber Essentials Plus costs more because it includes a hands-on technical audit, and it’s quoted individually. The bigger cost is often fixing gaps before you apply, which is why we start with a free readiness assessment, so you know what’s needed before you spend anything.
How often does Cyber Essentials need renewing?
Cyber Essentials and Cyber Essentials Plus certificates are valid for 12 months, so you’ll need to recertify every year. Each renewal is a full new assessment, and the requirements are updated from time to time, so controls that passed last year won’t always pass this year. Managed Cyber Assurance keeps your security aligned to the standard all year round, which makes renewal a formality rather than a scramble.
How do we stop our employees from falling for phishing emails?
Regular, practical training makes the biggest difference. Our security awareness training uses short, engaging lessons and realistic phishing simulations, so your team learns to spot a scam in a safe environment rather than the hard way. You’ll see reports showing who’s improving and where extra support is needed. Combined with strong email security and multi-factor authentication (MFA), it means one wrong click is far less likely to become a serious problem.
What security do cyber insurers expect us to have?
Most cyber insurers now expect key security controls to be in place before they’ll offer cover, and they may ask you to confirm them each year. These often include multi-factor authentication, up-to-date devices, endpoint protection, regular backups and staff training. If a claim is made and the controls you declared weren’t actually in place, it could affect your pay-out. We can help you put these controls in place and keep them working, so you can answer your insurer’s questions with confidence.